Customer Loyalty

How to Maintain Customers during and after a Move -

How to Maintain Customers during and after a Move

Changing your business location poses significant challenges. If not managed properly, a move can disrupt clientele, which can result in a dip in customer satisfaction and a reduction in foot traffic. To avoid this disruption and maintain existing customer relationships, use the following moving tips. Update your online presence: Many businesses maintain an active online …

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FIVE SECRETS TO EARNING CUSTOMER LOYALTY

Five Secrets to Earning Customer Loyalty

A loyalty program is a great way to interact meaningfully with your customers. But coupons, discounts, and special sales don’t engender loyalty. Successful loyalty programs engage with program members beyond mere purchase transactions and require continuous, intentional, strategic care. The components of a good loyalty program are many and varied, but five elements are essential: …

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